Quickstart
This guide will introduce you to our products, and explain how to start using them quickly.
By the end of this guide, you’ll have:
- 1 DangoID Account
- 1 Dango Portal Account
- 1 Free Subdomain
- 1 DirectAdmin Account
- 1 Website w/ SSL
- 1 Custom Domain Email Address
DangoID
DangoID is the authentication system powering all Dango products. With a username and password, you’ll have access to everything in this guide and more.
Requirements
To start, you’ll need a username and password in mind, as well as your email address.
Registration
Head over to my.dangoweb.com and click “Register” above the login form. Proceed to enter your first and last name, a unique username, your email, and a password for your account. Finally, solve the hCaptcha and click “Register” to finish the process. You should then see a success message, and you may now log in with your chosen username and password.
Alternatively, you may sign up with an external login provider by clicking their corresponding button at the bottom of the page. Your username, email, name, and similar informational details are automatically collected and will be used to create your account.
Errors
If you encounter any errors during the registration process, first check that your username is all lowercase, containing only letters and numbers and no symbols. Then, check that your email is correct and that your password contains all legal characters. If there are still errors after checking these, check our Status Page for system downtime, and then contact support as a last resort. We’ll fix the issue as soon as possible.
Logging in
Enter your chosen username and password from the previous step and click “Sign in” to be logged in. You have now successfully created and logged into your DangoID Account.
If you chose to sign up with an external login provider, simply log in with that provider by clicking the same button as before.
Errors
If you encounter issues on MyDangoID, first check the error message for any leads. Next, check that your username and password are valid. If everything looks good, there may be an error on our end and you should contact support. Getting error 500: INTERNAL_SERVER_ERROR
may mean there’s an error behind the scenes. First, check our Status Page for downtime, then contact support to get an immediate explanation.
Dango Portal
Your Dango Portal account should be already set up from the last step. At the top right of your screen, you’ll see your “Dangos”, our currency. 100 Dangos equals exactly USD $1.00, and you can trade and redeem them. Dangos also can be won from our giveaways, events, or claimed on holidays using a coupon.
Ordering
Navigate to the homepage of the Dango Portal at portal.dangoweb.com. If you were logged into MyDangoID, you should be automatically logged into the Dango Portal. Go to our homepage at dangoweb.com, go to the “Web Hosting” section, and select “Basic Web Hosting” which is completely free. Free Hosting does not require renewal, but expires when you leave the Discord server if applicable. Click “Checkout with Dangos”, which will redirect you back to the Dango Portal. Go to your newly created order, and activate it. For domain, you may enter an existing paid domain you own or enter your username followed by a free subdomain. You can learn about all domain types here. If the desired subdomain or domain is taken, you will see an error message. Once activated, look out for an email from portal@dangoweb.com
or a similar system address that will contain all your login information. If you chose to connect an existing paid domain, follow our Domains Help Center guide for details on how to link your domain to our hosting.
DirectAdmin
Logging in
To log in to the DirectAdmin Control Panel, you’ll need your username and password. This should be your DangoID username and the random password sent to your email address, unless your welcome email says otherwise. Once logged in, you should be presented with a page with all your features on the left, and your account limits on the right. You can always contact support to negotiate increased limits if they are needed.
SSL
Once in the panel, navigate to the “SSL Certificates” feature, and select “Get automatic certificate from ACME Provider”. Fill in the form with these details:
- ACME Provider:
Let's Encrypt
- Common Name:
domain.tld
(your domain or subdomain) - Wildcard:
No
- Key Size (bits):
EC-384
- Certificate Type:
SHA256
- Certificate Entries:
domain.tld
,www.domain.tld
Once submitted, wait for an message containing SSL Certificate generation confirmation. Then, reload the page and toggle on “Force SSL with https redirect”, and save. Our SSL Certificates auto-renew, so there’s no need to stress about remembering to renew it. Finally, visit your domain and verify it shows a secure lock icon on the top left of your browser, and no warnings show up. Certificates may take up to 24 hours to issue and propagate, so you may have to wait for it to register and reach your browser.
Creating a website
Exit out of “SSL Certificates”, and open “File Explorer”. Open the public_html
folder on the left. Your website files should appear in front of you. Open up index.html
, and replace all content with this:
Click save, and you now have an example Bootstrap website from Bootstrap. If you already have a website made, you can delete all files in the public_html
folder and upload your website files to the public_html
folder. Once you have done that, reload your domain and you should see your website updated.
Creating a email address
Close the “File Manager” tab and open “E-mail Accounts”. You should see one email address already there. It should look like <username>@<domain.tld>
. On the free plan this is the only email account you can create, but you can contact support if you need more. On the right, click the log in icon and you’ll be redirected to Roundcube, our online email client. If you choose to use another, like Apple Mail, Outlook, etc., contact support to get your connection details.
Finish
You’ve reached the end of the quick setup guide! You should now know how to:
- Log in to DangoID
- Log in to Dango Portal and place an order
- Log in to and navigate DirectAdmin
- Import and edit a website
If you would like to know more about specific topics, feel free to contact support - we’re always happy to help!