📅 Published October 1st, 2025 by Faisal N

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Hardware Issues & Replacement

The outage log for this update is available here.
The maintenance log for this update is available here.
Severe spotty downtime on our Web Hosting and Email Hosting servers occurred early this month due to hardware issues on physical dedicated server infrastructure. While the issues persisted and we began to resolve the downtime, all websites, webapps, and hosted custom email addresses using Web Hosting and Email Hosting were down for unknown repeating lengths of time. Our hosting panels could not be accessed during the period. Our providers conducted maintenance on our physical servers to resolve the downtime, fix faulty components with our physical infrastructure, and to rebuild the entire physical server with new hardware to solve the issues.