Hardware Issues & Replacement
The outage log for this update is available here.
The maintenance log for this update is available here.
September Monthly Newsletter
In this issue: hardware issues & replacement.
📅 Published October 1st, 2025 by Faisal N
Severe spotty downtime on our Web Hosting and Mail Hosting servers occurred early this month due to hardware issues on physical dedicated server infrastructure. While the issues persisted and we began to resolve the downtime, all websites, webapps, and hosted custom email addresses using Web Hosting and Mail Hosting were down for unknown repeating lengths of time. Our hosting panels could not be accessed during the period. Our providers conducted maintenance on our physical servers to resolve the downtime, fix faulty components with our physical infrastructure, and to rebuild the entire physical server with new hardware to solve the issues.